Testimonials
Nicola Sunderland, IFA, Countrywide Estate Planning
“Using Lisa Stimpson and Outsource Telemarketing is fantastically profitable for me, on all sorts of levels”, says Nicola Sunderland, who is an Independent Financial Advisor working literally countrywide with Countrywide Estate Planning. “I’m so busy travelling and attending appointments with clients that having Outsource Telemarketing organising and setting up those appointments is invaluable.”
Outsource Telemarketing call existing customers of Countrywide to encourage them to consider additional protection not already in place. Nicola advises in the specialist areas of inheritance tax planning and funding long-term care and as a result many of her appointments are with elderly clients. “Lisa strikes exactly the right note on the phone. They like her, they feel safe with her, and they trust her and don’t feel threatened as she is never too pushy in obtaining an appointment. Consequently, the appointments themselves are positive from the outset, with never that feeling that the appointment has been made just to get her off the phone. As a result, the success rate in the appointments is high.”
Nicola uses Outsource Telemarketing on an ongoing weekly basis to provide a steady stream of high quality appointments. “The time, the worry and the stress of finding and setting appointments, all that has been taken away, allowing me just to concentrate on the core part of my job. The relationship works really well, all aspects are conducted with great efficiency and professionalism and everything is based on total honesty and integrity, and in having my best interests at heart. If you need appointment setting, then try Outsource Telemarketing.”
Nicola Sunderland
IFA, Countrywide Estate Planning
www.batesadvice.com
Joe Lucey from Kall Kwik
I decided to use Outsource Telemarketing as they have developed a good reputation for high standards of service and quality. Our existing customer and new customer validation projects were well organised, accurately carried out and delivered back on time.
Kall Kwik Web SiteIan Pegler from IP Cleaning
IP Cleaning Services, based in Coventry, specialise in end-of-build cleaning projects, both residential and commercial. Ian Pegler uses Outsource Telemarketing on an ongoing basis to help IP develop this part of their business. “I identify the building project and then just pass the contact number to Outsource Telemarketing, who do the rest”, says Ian. “Tracking down the appropriate contact, normally the Quantity Surveyor for the project, often takes tenacity, as does obtaining an appointment for me to discuss an end-of-build cleaning contract. Outsource Telemarketing achieve an excellent strike rate of appointments for me. Many of these appointments lead to the opportunity to quote for substantial contracts”.
This more targeted approach to prospecting has led IP Cleaning Services to cut back on costly, less focused marketing such as Yellow Pages. “This is a far more cost-effective and efficient approach to obtaining new business. We use Outsource Telemarketing as a prospecting partner we can trust. They react quickly to following up new leads, and also plan carefully the appropriate moment to secure appointments when an end-of-build is many months away. All this gives us confidence in using Outsource Telemarketing, both now and in the future.”
IP Cleaning Web SiteAndy Bishop MD from Spectrum Golf
When I approached Lisa we had a great challenge with sales. I was impressed with the way Outsource handled this project from my initial meeting to the final stage of the project. We were more than happy with the sales results obtained. Their whole approach was to listen carefully to my needs and then tailor the service to meet them. I have no hesitation in recommending them to others.
